Institutional Relations Manager - West Coast & Rockies
The School for Field Studies (SFS) seeks an experienced and ambitious professional to join the Institutional Relations (IR) team to further the mission of the most prominent international education provider in environmental field-based studies. As part of the IR team, you will engage with a dynamic team of US-based staff, partner institutions, as well as colleagues from our ten field centers around the world.
The Institutional Relations Manager (IRM) serves as the SFS representative to universities and colleges in their region. We are especially interested in candidates with experience working with a diverse student body, and demonstrated commitment to diversity, inclusion, and equity as we continue to develop policies to support our Institutional Position on Diversity and Inclusion. This position also plays an important role interfacing with other departments within SFS: Admissions, Marketing, Health & Wellness, and Operations.
Institutional Mission SFS creates transformative study abroad experiences through field-based learning and research. Our educational programs explore the social and ecological dimensions of the complex environmental problems faced by our local partners, contributing to sustainable solutions in the places where we live and work. The SFS community is part of a growing network of individuals and institutions committed to environmental stewardship.
Institutional Position on Diversity and Inclusion SFS was founded with the belief that stewardship of our planet is the responsibility of people around the world. Addressing complex global issues requires the active inclusion of stakeholders with varying perspectives and identities. We recognize that to successfully address threats to our natural world, we must look beyond social constructs designed to divide us. Just as we value biodiversity in all its forms, we value and engage with a multitude of diverse perspectives and people in the countries where we work and the students and staff we serve.
Reports to Director of Institutional Relations
Location This position is regionally based in the US. The IRM should reside within their region and near a major airport. The IRM will work out of their home office.
Overview The SFS Institutional Relations team works closely with our partner colleges and universities to enroll qualified students. This is a 12-month position responsible for institutional relations in our West Coast and Rockies region. This region currently includes WA, OR, CA, AK, HI, MT, ID, WY, UT, CO, NM, AZ, MT, NV, TX -- although some of the states that comprise this region may change.
Skills and Qualifications The ideal candidate has:
A minimum of 5 years of experience working in institutional relations with a study abroad provider or in an international education office at a U.S. college or university.
A strong understanding of environmental studies, biology, life sciences, and/or in-depth knowledge of SFS programs from a previous role at an institution.
Commitment to and experience in diversity, equity, and inclusion in international education.
The ability to conduct clear and effective public speaking, excellent interpersonal and organizational skills, and the ability to work virtually as part of a team.
Experience collaborating with various stakeholders on university campuses including faculty, study abroad offices, students, multicultural offices, and risk managers.
A self-starter with a high degree of integrity.
Knowledge of Salesforce (CRM).
The position requires a significant amount of travel during the academic year, mostly throughout the U.S., and occasionally internationally. The candidate must have a valid driver’s license and a current passport. Responsibilities and Duties
Identifies and supports university partners to promote enrollment and partnership opportunities.
Develops and implements strategies for engaging existing partners and developing new partner institutions within the region.
Devises institution-specific goals and plans for developing on-campus referral networks and support among key departments, faculty and administrators.
Schedules and implements effective on-campus recruiting events and activities.
Seeks out effective virtual engagement with students, faculty, and study abroad offices.
Engages in high-level meetings with academic and administrative units on university campuses.
Works strategically to alleviate barriers to participation (e.g. credit transfer, academic requirements, financial aid availability and transfer).
Maintains and communicates a high level of knowledge about SFS programs and research.
Collaborates with SFS domestic and international colleagues to plan SFS Site Visits.
Communicates student incidents and issues on program to schools in IRM region.
Maintains partner contacts, details, and school notes within Salesforce CRM.
Expand the SFS profile on campuses and increase numbers of qualified applications.
Deepen relationships with SFS partner institutions while also strategically increasing the number of SFS sending schools within the region. Support and educate representatives at these institutions about SFS.
Contribute to SFS Diversity, Equity, and Inclusion initiatives, both internally with SFS colleagues and externally in our campus engagement efforts.
Increase the number of campus contacts at each institution to ensure multiple referral and contact sources from varied departments to extend SFS visibility.
Provide referring institutions with adequate and timely information on program fill-statuses, SFS updates, and applicants in the SFS admissions system.
Successfully position SFS to differentiate our programs from other providers.
Develop and track goals for each school and implement strategies to increase enrollment.
Ideal Start Date: January 10 Position Close Date: Open until filled Competitive Salary and Benefits
SFS is committed to providing equal employment opportunities for all persons regardless of race, color, religion, creed, caste, gender, gender expression, gender identity, genetics, sexual orientation, disability, age, marital status, national origin or ancestry, ethnic origin, or veteran status.