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Human Resource Manager

Remote, MA
Position: Human Resources Manager

Reports to: Chief Operating Officer

Location: Remote, with occasional (limited) travel to SFS HQ in Beverly, MA.

Position Summary:
The Human Resources Manager is responsible for supporting an inclusive and welcoming organizational culture. The Manager oversees recruitment, onboarding, and benefits administration for U.S.-based staff and international field staff, and supports personnel development and management.

Institutional Mission: 

SFS creates transformative study abroad experiences through field-based learning and research. Our educational programs explore the human and ecological dimensions of the complex environmental problems faced by our local partners, contributing to sustainable solutions in the places where we live and work. The SFS community is part of a growing network of individuals and institutions committed to responsible environmental stewardship. 
Institutional Position on Diversity and Inclusion: 

SFS was founded with the belief that stewardship of our planet is the responsibility of people all around the world. Addressing complex global issues requires the active inclusion of stakeholders with varying perspectives and identities. We recognize that to successfully address threats to our natural world, we must look beyond social constructs designed to divide us. Just as we value biodiversity in all of its forms, we value and engage with a multitude of diverse perspectives and people in the countries where we work and the students and staff we serve. 

Human Resources Manager Responsibilities:

  • Post job announcements on SFS website and appropriate external job sites and work with Marketing Manager to post on social media
  • Actively seek out networks and new recruitment channels to promote SFS positions, with special emphasis on attracting candidates from diverse backgrounds.
  • Maintain online resume database and track applicants on SFS’s internal job tracking system
  • Conduct preliminary screening, collect references, background checks, and driving record checks, as needed

HR Administration & Compliance
  • Coordinate the onboarding and offboarding processes
  • Maintain HR records database and organizational charts
  • Collect, monitor, and submit monthly headcount reports
  • Manage HR annual budget
  • Ensure I9 compliance
  • Revamp and maintain US Employee Handbook, and advise on Employee Handbooks for SFS’s international entities
  • Oversee annual performance evaluation process
  • Conduct compensation reviews and make recommendations to senior management
  • Collaborate with Operations to review hiring practices and labor laws

Benefits Administration
  • Work with broker to annually shop for competitive pricing on benefits and present to senior management
  • Manage benefits including health insurance, HSA, dental insurance, short and long-term disability plans, life and AD&D plans, retirement plan, FMLA, workers compensation, unemployment and COBRA

Employee Relations
  • Receive employee support requests and assist with facilitation and documentation
  • Partner with supervisors on performance improvement plans, as needed
  • Investigate employment discrimination and harassment claims per SFS policy and legal requirements

Organizational Culture & Training
  • Assist senior management in promoting a positive and inclusive remote work/hybrid/multi-time zone culture
  • Identify training needs within the organization and external consultants to deliver training as needed i.e. JEDI, HIPAA compliance, harassment, conflict mediation, etc.

Desired Qualifications
  • U.S. work authorization required
  • 2 years relevant experience in HR management
  • SHRM-CP preferred
  • Experience with recruitment and benefits administration
  • Detail-oriented with effective communication and customer service skills
  • Computer proficiency in Microsoft Office
  • Ability to travel abroad to address HR matters at SFS centers or lead trainings (estimated travel is at approximately one trip annually, and as needed for HR matters)
  • Experience working cross-culturally
  • Non-profit HR experience strongly preferred
  • Bilingual in English/Spanish preferred

Compensation and Benefits

SFS offers a comprehensive benefits package that includes health, dental, and vison insurance plans with domestic partner coverage, paid vacation and sick time, 11 federal holidays as well as an additional week during the December holidays, flexible schedule, health savings accounts with employer contributions, retirement plan with employer match, employer paid short-term/long-term disability, life/AD&D insurances, employer paid international travel insurance, and an employee assistance program.
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